Legal information
Privacy Policy
This policy explains how amklinika.cz collects, uses and protects personal data under the GDPR and Czech law.
1. Who processes your data
The controller is amklinika.cz: Company ID 218 36 213, VAT ID CZ21836213, e-mail info@amklinika.cz, telephone +420 739 000 297.
We process data under Regulation (EU) 2016/679 (GDPR), Czech Act No. 110/2019 Coll. and other applicable Czech laws.
2. Data we collect
Through forms and direct enquiries, we may receive your first and last name, telephone number including country code, selected service, description of the vehicle issue and e-mail address.
Technical data such as IP address, browser and device type, visit date and time may be processed for operation and security. We do not request special-category data or payment-card details.
3. Purposes and legal bases
We use data to handle enquiries and bookings, provide services and warranties, meet accounting and tax duties, and protect legitimate interests. The legal bases are contractual necessity, legal obligation and legitimate interest under Articles 6(1)(b), (c) and (f) GDPR.
4. Retention
Unconverted enquiries are retained for up to 12 months; repair and warranty records for the warranty and limitation period, normally up to 3 years; accounting documents for up to 10 years as required by Czech law. Data is then deleted or anonymised.
5. Recipients
We do not sell data or disclose it for third-party marketing. Access may be given to authorised staff, contracted hosting and communication providers, and public authorities where required by law.
Data is not transferred outside the European Union unless safeguards required by the GDPR are in place.
6. Your rights
You may request access, correction, erasure, restriction and portability, object to legitimate-interest processing, and ask not to be subject to solely automated decisions. We do not use profiling.
Contact info@amklinika.cz; we normally respond within 30 days. You may complain to Úřad pro ochranu osobních údajů (ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7, posta@uoou.cz, www.uoou.cz.
7. Cookies
The site uses essential technical cookies for pages and forms, plus Google Analytics measurement cookies for anonymous visit statistics.
With your consent via the on-site banner, we also use Google Ads advertising cookies (recipient: Google Ireland Ltd.) and Meta Pixel (recipient: Meta Platforms Ireland Ltd.) to measure advertising performance and optimise ads. Without consent, advertising cookies are not set. You can withdraw consent anytime via “Cookie settings” in the footer — declining does not affect how the site works.
8. Data security
We use HTTPS, access controls and regular system checks. No internet transmission method can provide absolute security.
9. Policy changes
We may update this policy. The current version is always published here, and significant changes will be announced on the website.
